Google Education Sales Credential Answers

Google Education Sales Credential Answers

Begin your training in Google for Education sales with the courses that meet our credentials requirements

All answers to pass this certification are only in our .PDF file, you can buy and download here:

Questions:

Introduction to Google for Education

How do Chromebooks meet the needs of different users?

Select the correct option, and then click Submit.

• Chromebooks come in a single format that can be customized for a specific use case or user type
• Chromebooks come in a variety of formats to suit the needs of different users, including students, teachers, administrators
• Chromebooks come in several formats suitable only for students
• Chromebooks come in several formats suitable only for teachers

Which of the following statements about ChromeOS updates is true?

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• Users need to manually install every update
• Updates happen automatically in the background
• Security updates are optional
• ChromeOS never receives updates

What do educational institutions need in order to manage devices centrally?

Select the correct option, and then click Submit.

• A high-performance Chromebook
• A ChromeOS Flex license
• Google Workspace for Education
• Chrome Education Upgrade

Which of the following benefits does Chrome Education Upgrade provide?

Select the four options that apply, then click Submit.

• Managed access
• Enhanced teaching tools
• Faster boot-up
• Simplified deployment
• Longer battery life
• Advanced security
• 24/7 IT admin support
• LTE connectivity

What are Google Workspace for Education’s central values?

Select the four options that apply, then click Submit.

• Simple
• Helpful
• Cloud-based
• Global
• Flexible
• Comprehensive
• Secure
• Accessible

Which Google Workspace for Education edition gives educational institutions access to easy-to-use tools, at no cost?

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• Education Standard
• Education Fundamentals
• Teaching and Learning Upgrade
• Education Plus

How do Google Workspace for Education tools enhance educational environments?

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• They help educators streamline administrative tasks
• They give administrators access to critical management tools
• They let students easily collaborate with each other
• All of the above

Which of the following are benefits that Google Workspace for Education offer?

Select the three options that apply, then click Submit.

• Network configuration
• Plagiarism detection
• Classroom management
• Fast installation
• Automatic updates
• Collaboration and productivity

ChromeOS for Education and ChromeOS Flex

What makes Chromebooks an ideal choice for the classroom?

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• They have a battery life of up to 4 hours
• They are compatible with ChromeOS Flex
• They are designed to be lightweight and durable
• They automatically block access to social media

What does the verified boot process do?

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• Verifies that multiple users are not using the same Chromebook
• Ensures that the operating system has not been compromised
• Confirms that each website is sandboxed
• Ensures that legacy applications are not running on the Chromebook

Which features are ChromeOS devices optimized to provide?

Select the two options that apply, then click Submit.

• Security from the start
• Touchless access identification
• Isolated charging
• Starts fast, stays fast
• Automatic antivirus software updates

Every Chromebook runs on ChromeOS with a copy operating system running in the background. Why is this beneficial for users?

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• Faster RAM hardware leads to more efficient workstreams
• Verified boot installs the known safe backup OS every time the device is started up
• Running both operating systems on one device at the same time makes it twice as powerful
• One version of the OS can be used while the other gets updated, keeping data secure and users productive

Which of the following statements about Chrome Education Upgrade are correct?

Select the three options that apply, then click Submit.

• With Chrome Education Upgrade, IT administrators can manage devices locally, instead of managing them from the cloud
• Chrome Education Upgrade has a 1:1 relationship with each device
• Chrome Education Upgrade is attached to the device, not each individual user
• With Chrome Education Upgrade, IT administrators can manage up to 100 policies
• Educational institutions can manage devices from one console with Chrome Education Upgrade
• Educational institutions receive Chrome Education Upgrade with each ChromeOS Flex purchase they make

What is one of the central features of Chrome Education Upgrade?

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• The ability to collaborate using Microsoft apps
• The ability to enroll to different domains
• The ability to restrict sign-in to the school’s domain
• The ability to use Chrome Education Upgrade on several devices at once

Which two management capabilities does the Google Admin console include?

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• User and device policies
• Identification and visibility policies
• Domain and support policies
• User and visibility policies

Which of the following products lets users run ChromeOS on legacy PCs and Macs?

Select the correct option, and then click Submit.

• ChromeOS Repurposing
• ChromeOS Deployment
• ChromeOS Transformation
• ChromeOS Flex

Google Workspace for Education

Which edition(s) provide enhanced teaching and learning tools?

Select the two options that apply, then click Submit.

• Education Fundamentals
• Education Standard
• Teaching and Learning Upgrade
• Education Plus

Which of the following are among the premium Google Meet features included with Teaching and Learning Upgrade?

Select the three options that apply, then click Submit.

• Additional storage
• 24/7 admin support
• Breakout rooms
• Polling
• Q&A
• Practice sets

Which paid edition feature lets large numbers of people from the school domain engage with synchronous learning via Google Meet?

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• Attendance reports
• Originality reports
• Google Admin console
• Live stream

Which edition does this apply to? “In addition to the 100 TB of pooled cloud storage, schools get 20 GB added to the shared pool for each license across their entire domain.”

Select the correct option, and then click Submit.

• Education Plus
• Teaching and Learning Upgrade
• Education Fundamentals
• Education Standard

Which editions provide additional proactive security tools?

Select the two options that apply, then click Submit.

• Education Fundamentals
• Education Standard
• Teaching and Learning Upgrade
• Education Plus

Which of the following features are part of the enhanced security tools available with the paid editions?

Select the two options that apply, then click Submit.

• Investigation tool
• Originality reports
• Attendance reports
• Personalized Cloud Search
• Security dashboard

How does the investigation tool support proactive security?

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• By saving time and triaging threats like phishing attempts
• By locating breakout rooms that may be left unlocked
• By identifying the super admins in a domain
• By limiting the number of users that can join live streams

A school wants to gain more granular insight into students’ Google Classroom usage. Which tool in Education Standard or Education Plus offers usage trends and patterns?

Select the correct option, and then click Submit.

• Investigation tool
• Advanced reporting with logs in BigQuery
• Windows 10 device management
• Device monitoring in the Google Admin console

Google Workspace for Education Customer Objection Handling

What is a defining characteristic of a good prospecting question?

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• It is open-ended
• It builds rapport and trust with your customer
• It generates a more detailed response that may provide useful context
• All of the above

Which question will help you learn more about how your prospect is currently managing threats and phishing?

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• How confident are you about managing threats such as phishing?
• Do you manage phishing security threats?
• Are you concerned about threats such as phishing?
• Is your current security system effective at preventing threats such as phishing?

Which question will help you learn more about your customer’s online collaboration needs?

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• Do you have an online video meeting solution?
• To what extent do your video conferencing tools support collaboration?
• What is the best online learning tool you’ve used?
• Are you interested in using enhanced online collaboration tools?

What can the 4 A’s model be used for?

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• To identify common challenges in education
• To find better customers
• To handle objections effectively
• To identify key decision-makers

Which of the following is the fourth step of the 4 A’s model?

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• Analyze
• Argue
• Answer
• Acknowledge

Why is it important to identify stakeholders’ roles and responsibilities early in the sales process?

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• To demonstrate to the stakeholders that you are interested in their institution and understand how they’re structured
• To increase your chances of getting a meeting with the stakeholders
• To ensure that you bring all relevant decision-makers into the conversation from the start
• To close a deal more quickly

Who are the main stakeholders that you are likely to pitch the Google Workspace for Education paid editions to?

Select the three options that apply, then click Submit.

• The Technology Leader
• The Marketing Leader
• The Institutional Development Leader
• The Executive Education Leader
• The Curriculum Leader

Which category from the 4 A’s model does the following statement correspond to? “I understand your concern, and I’m happy to address it. At the beginning of 2020 the Meet team worked hard to develop a wider set of features, including attendance tracking and breakout rooms, to answer the needs of schools delivering online and hybrid learning.”

Select the correct option, and then click Submit.

• Anticipate
• Acknowledge
• Ask
• Answer

Google Workspace for Education Renewals and Customer Success

When should you contact customers to review their progress and success with license assignment?

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• Within 1 month of the initial sale
• Within 2 months of the initial sale
• Within 3 months of the initial sale
• Within 6 months of the initial sale

Your customer is currently on the Teaching and Learning Upgrade, but has expressed interest in learning more about premium Security features. Which of the following is the best edition to position as an upsell?

Select the correct option, and then click Submit.

• Education Standard
• Education Fundamentals
• Chrome Education Upgrade
• Education Plus

Ideally, when should you begin your renewal communications campaign?

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• 60 days before the customer’s subscription end date
• 15 days before the customer’s subscription end date
• 90 days before the customer’s subscription end date
• 30 days before the customer’s subscription end date

What is a Product Usage Review?

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• An email campaign that lets you demonstrate new paid features to customers
• A tool for identifying which educational institutions use competitors’ solutions
• A document with step-by-step instructions that explains how to use different paid features
• A customer success engagement tool that evaluates a customer’s usage of paid features

What can you do when you run a Product Usage Review?

Select the two options that apply, then click Submit.

• Update information in the Partner Sales Console
• Execute your 90-60-30-15 renewals campaign
• Validate the value and impact of the paid editions
• Audit license assignment

One of your customer’s main deal drivers for purchasing Education Plus was the enhanced Security features, but the Product Usage Review reveals very limited use of the investigation tool. How should you proceed?

Select the correct option, and then click Submit.

• Advise executive education leaders to require that IT administrators use the investigation tool
• Demo the investigation tool’s features during the Product Usage Review and share support resources after the meeting
• Ignore the low usage, and focus on demonstrating the value of another popular feature instead
• Recommend purchasing a third-party security tool that helps manage the customer’s Google environment

What problem might arise if you don’t maintain continuous communication with your customer between purchase and renewal?

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• Your customer might not remember to use their premium features
• You might miss opportunities to support them
• You might forget what their unique needs are
• Your customer might think that you’re not interested in their institution

Which of the following options can help you during the renewal cycle?

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• Help customers set goals
• Introduce key stakeholders to popular features
• Set customer milestones for feature usage
• All of the above