Some of our customers have problems applying the G Suite promotional code to their accounts. So I want to tell you that there are a few steps you should take before applying it to your account.
So please read this article carefully before requesting a promotional code from us. This way you can avoid any mistakes.
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Code Has Already Been Used
This error means: “The promotion code you entered has been used before”.
If you receive this type of error, it means that the promotional code has already been used by someone else. These are single use discount coupons per person and domain, so if you need more you can request a G Suite promo code in this form or in the web contact form and you will receive it immediately.
Applying Wrong Country Code
The error means: “The promotion code you entered does not apply to your country/region”.
This error means that you are trying to apply the G Suite promotional code in a different country. As you know, G Suite promo codes are unique to each country. For example, if you have a G Suite promo code for the USA and want to apply it to your G Suite account in Spain, it simply doesn’t work. Therefore, you need to apply for a G Suite promotional code for Spain to get a 20% discount for the first year.
Go to the G Suite administration console – Billing – Select the purchase options – Select the correct country and finally apply the code.
G Suite currently only gives promotional discount codes for these countries:
Spain, Belgium, France, Germany, Ireland, Italy, Netherlands, Portugal, United Kingdom and United Arab Emirates .
Argentina, Brazil, Canadá, Chile, Colombia, Mexico, Peru, United States and Puerto Rico .
Australia , Hong Kong , India, Japan , New Zealand , Singapore , Indonesia , Malaysia , Philippines , South Korea , Taiwan and Israel .
You can check the updated list of countries on the form to get G Suite promo code .
Wrong G Suite Code Type Error
The error you get: “The promotion code you entered is not valid for the selected product”.
There are two types of G Suite promotional codes, basic and business . So make sure you are applying the correct type of promotional code or else you will not get the benefit from the discount.
How can I confirm if a promotional code has been correctly applied?
There are two ways to check if the code has been correctly applied to your account. First, you can see a confirmation message after using the code.
The message you see: “20% discount every month for 12 month(s) if the minimum monthly bill is $1.00”.
As in this example :
The second way to check is to see the status of your subscription in the Billing section.